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    Reward points

    Points can be earned on all purchases (one-time and subscription). Points cannot be redeemed on subscription purchases, only the one-time purchase.

    Points are redeemed from the product page.

    If you have enough points, a modal window appears where they enter your shipping address details. Upon completing this form, you will see a message that their order has been received.

    An email confirmation will be sent to your registered email.

    Points are applied based on the regular product price, and cannot recalculate based on a discounted price set in Recurring Orders.

    The Kaffeina Group reserves the right to change the details of this program at any time.

    What else do I need to know?

    1. We reserve the right to terminate your membership in our Rewards Program if you don't use your Loyalty points to earn or redeem points for 12 consecutive months, or if we believe that you have engaged in fraudulent or unlawful activity or failed to comply with these Terms and Conditions.
    2. You cannot redeem or exchange your points for cash. You cannot sell or transfer your points to anyone.
    3. We will collect and use your personal information in accordance with our Privacy Policy.
    4. We may discontinue our Rewards Program at any time in our sole discretion with no liability to you. If we do so, we'll publish a notice on our website and/or email you to let you know.
    5. We may change the Rewards Program (including the number of points allocated to each product and how points are earned and redeemed) and these Terms and Conditions at any time, or add new terms or conditions. If we do so, we'll publish an updated version on our website. Your continued participation in our Rewards Program will constitute your acceptance of such changes.
    6. These Terms and Conditions apply to our Rewards Program in Australia, and are governed by the laws of Victoria.
    7. We'd love to hear from you. If you have any questions about our Rewards Program or these Terms and Conditions, please contact us.

    Platinum

    For every $1.00 earn 2.0 Points 

    Minimum Spending Threshold: $4,000.00

    Gold Tier

    For every $1.00 earn 1.5 Points 

    Minimum Spending Threshold: $3,000.00

    Silver Tier

    For every $1.00 earn 1.3 Points 

    Minimum Spending Threshold: $2,000.00

    Bronze (Base Tier)

    For every $1.00 earn 1.0 Points

    Points are valid for 365 days.

    x

    Illy Australia Loyalty Program

    Earn points with every purchase

    Earning and redeeming Reward Points

    $1
    Earns you
    1
    $1
    Redeems to
    50

    Ways you can earn

    • Product Purchase
    • Refer a friend

    Learn more about our program